Privacy Policy

Hot Streak respects your privacy. We process personal data in accordance with UK law and our licence conditions. This policy sets out what we collect, why, and how you can control your information.

Information We Collect

• Registration details: name, address, date of birth, email, phone
• Identity documents: passport, driving licence, utility bills
• Payment data: card or e-wallet details for deposits and withdrawals
• Usage data: games played, bets, wins, and login activity
• Technical data: IP address, device type, browser, cookies

Purposes and Legal Basis

We use your data to operate your account, process transactions, verify your identity, and comply with regulatory requirements. We also use it to prevent fraud, money laundering, and underage gambling. Our legal bases include contract performance, legal obligation, and legitimate interest.

1. We do not sell your data to third parties
2. We share data only when required by law or for service delivery
3. We retain data as required by regulators—typically up to 6 years

You have rights under GDPR: access, rectification, erasure, restriction, objection, and data portability. Contact our Data Protection Officer to exercise them. We respond within 30 days. You may also complain to the Information Commissioner's Office.

Security and Cookies

We use encryption, secure servers, and access controls to protect your data. Cookies help our site work and remember your preferences. You can manage cookies in your browser. Essential cookies cannot be disabled without affecting site functionality.

For questions about this policy or your data, use the contact details on our website.

We review our privacy practices regularly and will notify you of significant changes. Third parties who process data on our behalf are bound by strict agreements. We do not use your information for purposes beyond those described here without your consent.