Terms & Conditions

Using Hot Streak

1. You must be 18 or over and legally permitted to gamble online
2. You provide accurate and complete registration details
3. You maintain one account only
4. You do not use VPNs or other means to circumvent our checks
5. You accept that gambling carries a risk of financial loss

By creating an account and playing, you agree to these terms. We may update them; changes will be communicated on the site or by email. Continued use after changes means acceptance.

Account and Verification

We verify your identity to meet regulatory requirements. You may need to provide ID and proof of address. Withdrawals can be held until verification is complete. We can suspend accounts if we suspect fraud or terms breaches.

• Keep your password safe and confidential
• Log out from shared or public devices
• Report suspicious activity on your account at once

Promotions and Wagering

Each promotion has specific terms. Wagering requirements, eligible games, and time limits are stated with the offer. We may change or withdraw promotions. Bonus abuse—including multi-accounting or arbitrage—results in forfeiture and possible account closure.

Withdrawals and Disputes

We process withdrawals in line with our payment policy. Delays may occur for verification or security checks. Unresolved disputes can be referred to our Alternative Dispute Resolution provider. Our maximum liability is limited as set out in our terms.

Play responsibly. Gambling is for entertainment. Never bet more than you can afford to lose.

We may request source of funds documentation for larger transactions. Technical faults can void affected bets. Our complaints procedure and ADR provider are available for disputes. Contact our support team with any questions about your account or these terms.